Notes from the field: NetScaler maxloginattempts

Came across a very peculiar issue at a customer in regards to the values:

  1. Max Login Attempts
  2. Failed Login Timeout

As soon as a value has been put in you could not reset it to the default value of 0, not from the GUI or CLI it would just not accept it as a value

After a support case and some days further the solution is maybe simple but I didn’t had it in mind, the simple unset command on the vpn vserver in regards to the maxloginattempts resolves it.

Hope it helps you out as well.

UPDATE: https://support.citrix.com/article/CTX234177 got published for this