Notes from the field: VMware Horizon instant clone breaks with Kerberos armoring

On my current customer project we’ve encountered a strange issue when some stricter security policies were implemented. Kerberos armoring was enabled which effectively broke the instant clone process for Windows 10 1809/1909 releases but not for 2009 or 21H2.

It all started with a ticket that the image update process in Horizon would error out and fail constantly on the mentioned images. On the newer builds no problem at all. At first we thought it was an Microsoft update of some sorts but after some troubleshooting with colleagues Wesley Kieffer and JP Ruitenbeek it turned out to be new hardening items which got turned on.

When clearing the before setting in the image and then sealing the older images would update just fine. After reproducing the entire setup in my own lab I encountered the same issue as well. Opened up a VMware support case which still is being worked at.

The setup being used is VMware Horizon 7.13.1

The following article also describes how you can troubleshoot the internal VM which is being used for the cloning process: Troubleshooting Instant Clones in the Internal VM Debug Mode

And for some more information regarding Kerberos armoring see What’s New in Kerberos Authentication | Microsoft Docs and Compound Authentication and Active Directory Domain Services claims in Active Directory Federation Services | Microsoft Docs

Hope it helps!


After a long wait from VMware support and pitching in some R&D time this resulted in an it’s going to be a feature update. Currently VMware Horizon code base isn’t aware of Kerberos armoring. It’s not just version 7.x but also 8.x which is affected. The workaround above is the solution until instant clone technology will get an update in the nearby future. This could take up to about six months. I’ll post back the update when it’s final.

Notes from the lab: Citrix ShareFile and VMware Access SSO

When configuring Citrix ShareFile for an SSO experience with your Microsoft Active Directory setup we have the following guides to use it from Citrix. See How to Configure Single Sign-On (SSO) for ShareFile (

Well I’m having my setup with another Identity Provider in my own lab and still want to achieve an managed SSO setup from my end. To get this to work I checked the setup from an existing integration setup like Microsoft ADFS and reverse engineered it to VMware Access instead.

The following will give you an working SSO setup with VMware Access as your Identity Provider for Citrix ShareFile:

First configure the basic settings of Citrix ShareFile with your URL’s



Copy paste the certificate information from your VMware Access tenant

Create the application in VMware Access

Use the explicit logon URL of your application in VMware Access in Citrix ShareFile

Use the https://tenant-fqdn-sharefile/saml/acs in VMware Access for consumption

After this make sure that an user from your corporate identity is synchronized in Citrix ShareFile and both of them match so that SSO can be achieved. Afterwards you can nicely click the icon in VMware Access from IDP point of view:

Or you can login via the SP side from the Citrix ShareFile browser landing page:

Hope it helps!