Notes from the field: VMware Access connector support LDAP Signing and Channel Binding

Quite recently I’ve encountered a random synchronization error that VMware Access connector could not synchronize and would error out with the following error: “Connector communication failed because of invalid data: The specified Bind DN and password could not be used to successfully authenticate against the directory”

At first I stumbled upon the known issues list: https://docs.vmware.com/en/VMware-Workspace-ONE-Access/19.03/rn/VMware-Identity-Manager-1903-Release-Notes.html#knownissues and checked if the computer name was the same as the name in the domain field and that was all correct.

Eventually it came to light that the LDAP Signing and Channel Binding hardening were implemented according to the latest Microsoft update. Well then you can also get this sort of behavior. The solution is present in an hotfix for the connector software.

Knowledge base article can be found here: https://kb.vmware.com/s/article/77158 and the hotfix can be found after logging in at my vmware and the components of Access/Identity Manager

Author: hheres

IT Pro / Geek